We collect as little personal information as possible. This site has no accounts, no shopping cart and no payment processing, so most visitors can browse it without providing any personal information at all.
1. Information We Collect
Information you give us. If you email us, we receive your email address and whatever you choose to include in your message — typically an order number, product details or a delivery address.
Information collected automatically. Like most websites, our hosting provider records basic technical request data such as IP address, browser type and the pages requested. This is used for security and to keep the site running.
We do not collect payment card details through this website, because no payments are taken through it.
2. How We Use Information
We use the information we hold to:
- respond to your enquiry and provide customer support;
- process and fulfil orders agreed with you, and handle returns, exchanges and warranty assistance;
- keep records required for accounting, tax and legal purposes;
- maintain the security and proper operation of this website.
3. Cookies
This site does not set advertising or tracking cookies, and does not use third-party analytics or advertising trackers. The site loads a web font from Google Fonts, which means your browser makes a request to that service in order to display the page.
4. Sharing Information
We do not sell or rent personal information. We share it only where necessary:
- with shipping carriers, to deliver an order to you;
- with a manufacturer or authorized service centre, where needed to progress a warranty claim on your behalf;
- with service providers who operate our systems on our instructions;
- where we are required to do so by law, or to establish or defend legal claims.
5. Retention
We keep personal information only as long as needed for the purpose it was collected, including any period required for accounting, tax, warranty or other legal obligations.
6. Security
We take reasonable measures to protect personal information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond as required by applicable law. Depending on where you live, you may have additional rights under state privacy laws.
8. Children
This site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
If we change this policy we will publish the updated version on this page and revise the date shown at the top.
Contact
Questions about this policy can be sent to support@vzalcoinconline.com, or by mail to V. Zalco, Inc., 3101 Emmons Ave, Brooklyn, NY 11235.